Paula is currently Head of Prisoner Involvement at Prison Reform Trust (PRT).
She leads on integrating prisoner voice and experience into the work of PRT, influencing policy, design, delivery and evaluation of services that affect those in the criminal justice system and ensuring that all policy and advocacy positions and recommendations from PRT are informed by lived experience insight. She leads the Prisoner Policy Network.
She is a Trustee of the Community Chaplaincy Association, and a current Griffins Society Fellow, researching the experience of mothers and families post imprisonment. She is a passionate advocate for highlighting the inequalities that affect vulnerable people in the criminal justice system.
She was previously Head of Involvement at Revolving Doors Agency 2015-2107, Head of Programmes at User Voice 2010-2015 , and in both positions has taken a lead on programmes for service user involvement in prison and probation, as well as forensic mental health services.
Her current passion for working with excluded members of the community on a diverse range of issues stems from personal experiences as a prisoner 2004-2012. Her personal experiences and associated research – The experience of being a female prisoner Listener, a qualitative study submitted as part of a Post Graduate Diploma in Integrative Psychotherapy, and The Health Needs of Women Offenders in Resettlement, commissioned by HOB PCT – sharpened her commitment to further raising awareness of the issues faced by prisoners and to proactively work to both campaign and deliver services which can assist in supporting both prisoners and ex-offenders to progress both personally and strategically past the stigma of imprisonment and multiple exclusion.