Paula Harriott is currently Head of Involvement at Revolving Doors. Here, she leads on service user involvement in policy and practice. She acts as a consultant on service user involvement to the Big Lottery Fulfilling Lives projects nationally and supports service user involvement in NHS England’s Liaison and Diversion programme, and recently worked on the Clinks Guide to Service User involvement and Coproduction. She leads on innovative work in peer research/involvement in commissioning processes nationally.
Previously, from 2010-2015, she held the post of Head of Programmes of User Voice, a national user led charity working in prisons, probation and youth offending, developing democratically elected user led Prison Councils and through the gate peer mentoring programmes.
Her commitment to service user involvement stems from personal experience of imprisonment and the benefits of service user involvement and peer support programmes.